PRIVACY POLICY
Last Updated: May 11, 2025
1. INTRODUCTION
Abu Adnan for Restaurants and Hotels Equipment W.L.L. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy ("Policy").
This Policy describes in detail the types of information we may collect from you or that you may provide when you visit the website abu-adnan.com (the "Website"), our practices for collecting, using, maintaining, protecting, and disclosing that information, and your rights with respect to that information.
This Policy applies to information we collect:
On this Website
In email, text, and other electronic messages between you and this Website
Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by us or any third party; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time (see "Changes to Our Privacy Policy" below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
2. INFORMATION WE COLLECT
We collect several types of information from and about users of our Website, including:
2.1 Personal Information
Personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("Personal Information").
We may collect the following categories of Personal Information when you voluntarily provide it to us, such as when you register on our Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise contact us:
Identifiers: Such as name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
Customer Records: Such as name, address, telephone number, payment information, and financial information
Commercial Information: Such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Professional Information: Such as company name, job title, industry, and business contact details (for business customers)
Correspondence: Records and copies of your correspondence (including email addresses), if you contact us
Sensitive Personal Information:
We do not collect sensitive personal information such as precise geolocation, racial or ethnic origin, religious or philosophical beliefs, or union membership. We collect payment information as necessary to complete transactions, but we do not store complete credit card information on our servers.
2.2 Automatically Collected Information
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Technical Information: Information about your internet connection, the equipment you use to access our Website, and usage details
Usage Data: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website
Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type, and device identifiers
Performance and Analytics Data: Information related to how you interact with our Website, including which links you click on, patterns of usage, and how long you spend on our Website
Location Information: General location as determined by IP address
2.3 Cookies and Similar Technologies
Our Website uses cookies, web beacons, pixel tags, and similar tracking technologies to track activity on our Website and to enhance the user experience. We use the following types of cookies:
Essential Cookies: Necessary for the operation of our Website. They enable basic functions like page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality Cookies: Used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Targeting/Advertising Cookies: Record your visit to our Website, the pages you have visited, and the links you have followed. We may use this information to make our Website and the advertising displayed on it more relevant to your interests.
Cookie Management:
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.
3. HOW WE USE YOUR INFORMATION
We may use information that we collect about you or that you provide to us, including any Personal Information:
3.1 Business Purposes
To fulfill or meet the reason you provided the information: For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry.
To process your transactions: To present our Website and its contents to you, to provide you with information, products, or services that you request from us, to fulfill any other purpose for which you provide it, and to carry out our contractual obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
For testing, research, analysis, and product development: To improve our Website, products, or services, marketing, and customer relationships and experiences.
For security purposes: To protect our Website, our business, our customers, or others.
For legal compliance: To comply with legal obligations, such as to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
3.2 Marketing and Communications
To provide marketing communications: With your consent, we may use your Personal Information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile, check or uncheck the relevant boxes located on the forms we use to collect your data, or click unsubscribe in any marketing email.
To deliver relevant Website content and advertisements: To deliver relevant Website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
To notify you about changes: To notify you about changes to our Website or any products or services we offer or provide though it, and to communicate about your account or subscription.
3.3 Legitimate Business Interests
Business operations: To conduct and develop our business with you and with others.
Business improvements: To improve our business, products, and services.
Security: To protect our business, ourselves, our customers, or others.
4. DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Information that we collect or you provide as described in this Policy:
4.1 Third-Party Service Providers
We may share your Personal Information with contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. These providers include:
Payment processors: To process your payments
Shipping and logistics providers: To deliver products to you
Marketing service providers: To help us communicate with you
Customer service platforms: To manage customer inquiries
Analytics providers: To help us understand how our Website is used
Cloud service providers: To store and process data securely
4.2 Business Transfers
If the Company is involved in a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or sale of all or a portion of its assets, your Personal Information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
4.3 Legal Compliance and Protection
We may also disclose your Personal Information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request
To enforce or apply our terms of use and other agreements, including for billing and collection purposes
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others
4.4 With Your Consent
We may disclose your Personal Information to any other third party with your prior consent.
5. DATA SECURITY
We have implemented appropriate technical and organizational measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Our security measures include:
Encryption of sensitive information
Secure server infrastructure
Regular security assessments
Limited employee access to Personal Information
Employee training on data protection
Physical security measures at our facilities
While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
6. DATA RETENTION
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law.
To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
7. YOUR DATA PROTECTION RIGHTS
Depending on your geographical location and applicable laws, you may have various rights with respect to your Personal Information:
7.1 Access Rights
You may have the right to request copies of your Personal Information. We may charge you a small fee for this service if permitted by applicable law.
7.2 Rectification Rights
You may have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
7.3 Erasure Rights
You may have the right to request that we erase your Personal Information, under certain conditions.
7.4 Restriction Rights
You may have the right to request that we restrict the processing of your Personal Information, under certain conditions.
7.5 Data Portability Rights
You may have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7.6 Objection Rights
You may have the right to object to our processing of your Personal Information, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below. We may ask you for additional information to confirm your identity and for security purposes, before disclosing the requested information to you. We reserve the right to charge a fee where permitted by law, for instance, if your request is manifestly unfounded or excessive.
We will respond to your request within the timeframe required by the applicable law. In some cases, we may not be able to fulfill your request, such as when it would interfere with our regulatory obligations, affect legal matters, we cannot verify your identity, or it involves disproportionate cost or effort. But in any event, we will respond to you with a reason for our decision.
8. INTERNATIONAL DATA TRANSFERS
Our business may require us to transfer your Personal Information to countries outside of your country of residence, including to countries that may not provide the same level of data protection as your home country.
We comply with applicable legal requirements when transferring Personal Information to countries other than the country where you are located. If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we comply with applicable laws for the protection of your Personal Information when transferred to countries outside of the EEA, UK, and Switzerland.
When we transfer your Personal Information internationally, we implement appropriate safeguards in accordance with applicable law, such as using standard contractual clauses approved by the European Commission or UK authorities.
9. THIRD-PARTY WEBSITES AND SERVICES
Our Website may contain links to third-party websites and services. We have no control over the content, privacy policies, or practices of any third-party website or service. We are not responsible for the content or privacy practices of such websites or services. We encourage you to read the privacy policy of every website you visit or service you use.
10. CHILDREN'S PRIVACY
Our Website is not intended for children under 18 years of age, and we do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.
11. CHANGES TO OUR PRIVACY POLICY
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Website home page and/or by email to the primary email address specified in your account.
The "Last Updated" date at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
12. CONTACT INFORMATION
If you have any questions or comments about this Privacy Policy and our privacy practices, or to register a complaint, please contact us at:
Abu Adnan for Restaurants and Hotels Equipment W.L.L.
Email: info@abu-adnan.com
Phone: +973 3608 9908
Mail:
Main Branch: Shop 3105Q, Road 1448, Block 1014 Hamala, Bahrain
Manama Branch: Shop 114, Road 339, Block 323 Manama Center, Bahrain
13. ADDITIONAL INFORMATION FOR SPECIFIC JURISDICTIONS
13.1 European Economic Area (EEA) and United Kingdom (UK)
If you are located in the EEA or UK, the General Data Protection Regulation (GDPR) and UK GDPR provide you with specific rights regarding your Personal Information. In addition to the rights already described in this Privacy Policy, you may have the following rights:
a. Legal Basis for Processing
We will only collect and process your Personal Information where we have a legal basis to do so. Legal bases include:
Contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Consent: You have given your consent for processing your Personal Information for one or more specific purposes.
Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
b. Data Protection Authority
If you have any concerns about our processing of your Personal Information, you have the right to lodge a complaint with your local data protection authority.
13.2 California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your Personal Information:
a. Right to Know
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months, including:
The categories of Personal Information we collected about you
The categories of sources for the Personal Information we collected about you
Our business purpose for collecting that Personal Information
The categories of third parties with whom we share that Personal Information
The specific pieces of Personal Information we collected about you
b. Right to Delete
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.
c. Right to Opt-Out of Sale
If we sell your Personal Information to third parties, you have the right to opt-out of that sale. We do not sell Personal Information in the traditional sense. However, under the CCPA's broad definition of "sale," the use of certain advertising and analytics tools may be considered a "sale" of your Personal Information.
d. Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties
Provide you a different level or quality of goods or services
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
To Exercise Your California Privacy Rights:
To exercise the rights described above, please submit a verifiable consumer request to us by contacting us using the contact information provided in this Policy. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information.
13.3 Other Jurisdictions
If you are located in other jurisdictions with data protection laws, you may have similar rights under those laws. Please contact us using the information provided in this Policy to learn more about your rights.
14. WEBSITE ANALYTICS AND ADVERTISING
14.1 Analytics Services
We use analytics services such as Google Analytics to help us understand how users engage with our Website. These services may use cookies, web beacons, and other tracking technologies to collect and track information about your use of our Website. The information collected is used to track and analyze the use of the Website, to prepare reports on Website activities, and for the website's improvement.
14.2 Online Advertising
We may use third-party advertising companies to serve advertisements when you visit our Website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you. The advertising companies we work with do not receive Personal Information such as your name, email address, postal address, or telephone number unless you choose to provide it to them.
14.3 Social Media Features
Our Website may include social media features, such as the Facebook Like button, and widgets, such as the Share button. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.
15. GLOSSARY
Personal Information: Information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device.
Processing: Any operation or set of operations which is performed on Personal Information or on sets of Personal Information, whether or not by automated means.
Data Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Information.
Data Processor: A natural or legal person, public authority, agency, or other body which processes Personal Information on behalf of the Data Controller.
Cookies: Small text files that are placed on your computer or mobile device when you visit a website that allow the website to recognize your device and remember certain information about your visit.
IP Address: A unique address that identifies a device on the internet or a local network.
This Privacy Policy was last updated on May 11, 2025, and is subject to change.
